Support Channels
| Channel | Availability | Typical Response Time |
|---|---|---|
| Live Chat | 24/7 | Under 2 minutes |
| 24/7 | Within 24 hours | |
| Phone line | 24/7 | Immediate |
| Social messengers | 24/7 | Within a few hours |
Before Contacting Support
Have the account ID, the transaction ID and a short description of the problem ready. For payment questions, a screenshot of the receipt speeds up the check.